Terms & Conditions & Policies

RETURNS POLICY
Unfortunately, no returns will be accepted under any circumstances.

REFUNDS POLICY
We do not offer any refunds, credits or vouchers for goods already paid for and supplied.

CANCELLATION POLICY
Any cancellation must be made within 24 hours of the order being placed. Any order not cancelled within 24 hours will be processed as normal according to our policies.

DELIVERY POLICY
Deliveries will arrive within 7 days (or less) after payment has been made.
Free deliveries are only available for orders over £30
Free deliveries are made only to these specific areas:
SG9 – SG14
EN7 – EN11
IG7-IG9
CM16 – CM23
(These area codes fall in the Essex and Hertfordshire Counties)
For deliveries outside of these areas, please contact the nursery directly for more information.

Email: info@eastsidenursery.co.uk

Free Deliveries

To Essex and Hertfordshire – Min. Order £40
Postal Codes: AL1 - AL10, SG9 - SG14, EN7 - EN11, IG7 - IG9, CM16 - CM23
For orders less than £40 you are welcome to collect directly from us.

Deliveries to other areas

For orders outside of the postal areas mentioned above, please contact us directly.